Insurance Customer Service Associate

1 week ago


Milton, West Virginia, United States State Farm Insurance Full time

About State Farm Insurance

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for:

  • Providing exceptional customer service through timely and accurate responses to inquiries and issues.
  • Processing policy applications, renewals, and cancellations in a professional and efficient manner.
  • Resolving customer complaints and issues in a fair and consistent way.
  • Maintaining accurate customer records and updating information as needed.

What We Offer

A competitive salary of $52,500 per year, depending on experience, plus comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off. This is a great opportunity to start your career in customer service or insurance industry.

Key Requirements

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of insurance products and services.
  • High school diploma or equivalent required; some college or relevant experience preferred.


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