Retail Customer Experience Specialist
5 days ago
About The North Face
The North Face is a renowned outdoor brand that offers high-quality apparel, footwear, and equipment for various activities such as hiking, climbing, and skiing. Our mission is to empower people to explore the world's most incredible landscapes while ensuring their safety and comfort.
We are seeking a Retail Customer Experience Specialist to join our team during the holiday season. As a Retail Customer Experience Specialist, you will be responsible for providing exceptional customer service, selling products, and maintaining store visual standards. This is an excellent opportunity to gain retail experience, work with a dynamic team, and develop your skills in sales, communication, and teamwork.
Key Responsibilities- Provide exceptional customer service by responding to customer inquiries, offering product recommendations, and resolving issues promptly.
- Sell products by demonstrating features, benefits, and value to customers, and meet or exceed sales targets.
- Maintain store visual standards by merchandising products, restocking shelves, and organizing displays.
- Assist with cash handling, processing transactions, and managing store inventory.
- Work collaboratively with colleagues to achieve sales goals, support events, and maintain a positive store environment.
- Candidate must possess excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Familiarity with outdoor gear and apparel is a plus.
- Basic computer skills and knowledge of point-of-sale systems.
- Ability to lift up to 25 pounds and stand for long periods.
This is a part-time seasonal position with a competitive hourly rate of $14.00-$18.90 per hour, depending on experience. Benefits include:
- A comprehensive training program to develop your skills and knowledge.
- A supportive team environment and opportunities for professional growth.
- A discount on The North Face products and other VF brands.
- An opportunity to work with a leading outdoor brand and contribute to its mission.
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