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Case Manager, Adult Literacy Education

1 month ago

Bronx, New York, United States East Side House Settlement Full time
Job Title: Case Manager, Adult Literacy Education

We are seeking a highly motivated and organized Case Manager to join our Adult Literacy Education (ALE) team at East Side House Settlement. The successful candidate will be responsible for managing a caseload of adult learners, providing individualized support, and facilitating their progress through the ALE program.

Key Responsibilities:
  • Manage a caseload of adult learners, providing individualized support and guidance to help them achieve their educational and career goals.
  • Conduct regular meetings with learners to track their progress, identify areas for improvement, and develop strategies for success.
  • Collaborate with instructors, career development specialists, and other team members to ensure a comprehensive and supportive learning environment.
  • Develop and maintain accurate records of learner progress, including assessment results, goal setting, and progress monitoring.
  • Provide referrals to community resources and services as needed to support learners' overall well-being and success.
Requirements:
  • Bachelor's degree in a related field, such as education, social work, or human services.
  • Experience working with adult learners, preferably in a literacy or education setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with learners, instructors, and community partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office and Google Suite, with the ability to learn and adapt to new technologies.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • The chance to make a meaningful difference in the lives of adult learners and their families.

East Side House Settlement is an equal opportunity employer, committed to diversity and inclusion in all aspects of our work. We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of others.