Service Representative
1 week ago
McGrath Acura of Westmont prioritizes creating a positive work environment for our employees, recognizing them as our most valuable assets. Our team members have played a crucial role in helping us achieve prestigious awards and recognition.
We Offer
- A 401(k) plan with a 50% company match
- Comprehensive health and dental care packages
- Holiday bonus pay
- Competitive pay structures with opportunities for growth
- Promotion opportunities for top-performing employees
- Paid vacation time
Key Responsibilities:
- Process customer payments, accurately recording the amount received on repair orders or counter tickets
- Maintain accuracy when making changes and issuing receipts to customers
- Answer phone calls professionally, directing customers to relevant departments
- Cultivate strong communication skills to effectively address customer needs and concerns
- Schedule service appointments efficiently
- Perform administrative tasks to support the team
Essential Qualifications:
- Effective communication of customer interests, needs, and requests to management and sales personnel
- A professional and well-groomed appearance
- Availability to work flexible hours, including nights, weekends, and weeknights
- Bilingualism is an asset
We are an equal opportunity employer committed to preventing discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.
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