Cybersecurity Specialist

5 days ago


San Francisco, California, United States Atomus Full time
Job Summary

We are seeking a highly skilled Cybersecurity Specialist to join our team at Atomus. As a key member of our customer success team, you will be responsible for ensuring the successful onboarding and ongoing support of our customers.

Your primary focus will be on managing technical onboarding, delivering exceptional technical support, and conducting Quarterly Business Security and Compliance Reviews (QBRs) with our customers. You will work closely with our customers to help them implement and fully leverage our cybersecurity products, maintain compliance, and resolve technical challenges.

This role requires strong experience in cybersecurity frameworks and technologies, including NIST 800-171 and CMMC. You should have a proven track record of success in customer-facing roles, ideally in customer success, support, or onboarding.

About Atomus

Atomus is a leader in providing innovative compliance and cybersecurity solutions. Our mission is to help businesses achieve and maintain top-tier security and regulatory standards. We empower our customers to safeguard their operations and meet compliance needs seamlessly.

Key Responsibilities:
  • Manage and guide new customers through the onboarding process, ensuring proper setup, configuration, and alignment with their security programs and establishing baseline compliance requirements of NIST 800-171 and CMMC while performing technical tasks/project management required for onboardings.
  • Serve as the first point of contact for technical inquiries, providing debugging, troubleshooting, and solutions for technical IT/security issues related to the Atomus platform.
  • Run regular Quarterly Business Security and Compliance Reviews with customers, analyzing their security posture, roadmap overview, product usage, and providing recommendations for optimization and growth.
  • Work closely with internal teams (sales, product, engineering) along with partners/vendors for customer requirements to communicate customer feedback and advocate for customer needs in product development and rolling out 3rd party products
  • Assist customers in managing and maintaining NIST 800-171 and CMMC compliance requirements, ensuring IT documentation is updated and maintained.
  • Deliver training sessions (webinars or on-site) to customers on using the platform, improving their security posture, and staying compliant.
  • Build and maintain strong relationships with customers, acting as a trusted advisor for their cybersecurity strategy.
  • Serve as the security and compliance expert for potential customers and provide engineering expertise on sales calls.

We estimate the salary for this position to be around $120,000 per year, based on industry standards and the level of expertise required.



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