Facility Operations Manager

3 weeks ago


Seattle, Washington, United States Goodwill Industries of the Inland Northwest Full time
Job Summary

The Facility Assistant Manager plays a crucial role in the success of our organization, working closely with the Facility Manager to maximize collections, production, sales, salvage, and customer service. This position is considered a training ground for advancement to Facility Manager and requires a strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for all customers.
  • Assist in the management of incoming donations, salvage, E-Commerce, E-Cycle, and E-Waste, ensuring proper processing and separation.
  • Ensure assigned facilities meet or exceed production goals, sales performance, and quality customer service standards.
  • Act as a liaison with Workforce Development and Social Services for client program coordination.
  • Maintain a clean and orderly production environment, ensuring machinery and devices are in proper working order.
  • Identify and report loss prevention matters, ensuring timely investigation and correction.
  • Perform additional duties as assigned, including attending management and training meetings, conducting facility meetings, and maintaining a flexible work schedule.
Requirements
  • Four-year Bachelor's degree in a related field or equivalent combination of education and experience.
  • Three to four years of related production/retail management experience or equivalent combination of education and experience.
  • Supervisory experience with a team of 25+ employees.
  • Valid driver's license with personal auto insurance and a clean driving record.

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