Facility Operations Assistant Manager

3 weeks ago


San Clemente, California, United States Life Time Fitness Full time

Job Summary

The Facility Operations Assistant Manager is a key member of the Life Time Fitness team, responsible for assisting the Facility Operations Manager in delivering exceptional customer service and maintaining clean and functioning facilities. This role requires a high level of flexibility and adaptability, as the successful candidate will be working a varied schedule to meet the needs of the business.

Key Responsibilities

  • Assist staff in maintaining locker rooms, fitness floors, common areas, and amenities to ensure a clean and safe environment for members.
  • Respond to member feedback with urgency and provide follow-up communication with solutions to resolve issues promptly.
  • Assist the manager with monthly and annual budget recommendations to ensure effective resource allocation.
  • Train team members through ongoing coaching, counseling, and continuous feedback to enhance their skills and performance.
  • Serve on the club Safety Committee to ensure policies and regulations are in compliance with OSHA regulations.
  • Assist with recruiting and interviewing for the Operations department to identify top talent.
  • Attend weekly department head, Operations department, and all-club meetings to stay informed and contribute to decision-making.
  • Build positive relationships with members while gathering feedback to improve services and amenities.
  • Coordinate and create Operations staff schedules to ensure adequate coverage and minimize conflicts.

Requirements

  • High School Diploma or GED required.
  • CPR/AED certification required within the first 30 days of hire.
  • 1 year of customer service experience.
  • Aquatic Facilities Operator Certification (AFO) required.
  • Certified Pool Operator license (CPO) within 3 months of hire.
  • Must be available to work a flexible schedule to meet the needs of the business.

Preferred Requirements

  • Health and fitness operations experience.
  • College degree in business, hospitality, or related field.
  • Experience with building operations.

This is an hourly position with wages starting at $24.00 and paying up to $32.25, based on experience and qualifications. Life Time Fitness is an equal opportunity employer committed to diversity and inclusion.



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