Customer Service Training Specialist
3 weeks ago
At TBI Airport Management Inc., we are seeking a highly skilled Customer Service Trainer to join our team. The successful candidate will be responsible for delivering on-the-job training and development to new employees in their assigned department.
Key Responsibilities:
- Ensure compliance with minimum standards and regulations
- Liaise with managers to determine training needs
- Create daily/weekly training schedules
- Complete daily/weekly status reports
- Conduct tours and support new employees
Requirements:
- High school diploma or equivalent
- Minimum 2 years of experience
- Good attendance record
- Ability to establish and maintain good working relationships
Health and Safety Responsibilities:
- Take all reasonable and necessary precautions to ensure personal health and safety
- Report immediately to management all occurrences that cause injury or damage
Requirements:
- Must possess required knowledge, skills, abilities, and experience
- Ability to professionally represent the brand
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Insurance Agent
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