Expedition Sales Specialist

3 days ago


Baltimore, Maryland, United States Bass Pro Shops Full time

Job Summary

The Expedition Sales Specialist performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.

Key Responsibilities

  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Insures a pleasant and productive shopping experience for all customers.
  • Demonstrates product to customers.
  • Replenishes product on shelves as required per Merchandising guidelines.
  • Remains product expert through ongoing product knowledge training.
  • Remains knowledgeable of advertised sales; maintains pricing and signing.
  • Assists with "Seasonal" floor merchandise moves.
  • Restocks merchandise as required.
  • Keeps work area clean, neat, and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs.
    • Making product recommendations based off of this analysis.
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.

Requirements

  • Minimum Degree Required: High School education or equivalent experience.

Knowledge, Skills, and Abilities

  • Ability to calculate figures such as discounts and make change to customers.
  • Ability to communicate in a friendly and professional manner to our customers and other associates.
  • Ability to establish and maintain effective working relationships with Management, coworkers, and customers.
  • Ability to operate computerized Point of Sale register system.

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