Insurance Customer Service Specialist

3 days ago


Le Roy, Minnesota, United States State Farm Insurance Full time
Job Title: Insurance Customer Service Specialist

We are seeking a skilled and customer-focused individual to join our team as an Insurance Customer Service Specialist. As a key member of our insurance services team, you will play a vital role in providing exceptional support to our customers.

In this role, you will be responsible for assisting customers with inquiries, complaints, and policy changes, providing accurate and timely information regarding insurance products and services, processing policy applications, renewals, and cancellations, handling billing and payment inquiries, resolving customer issues and complaints in a professional and efficient manner, collaborating with team members to ensure customer satisfaction, maintaining accurate customer records and updating information as needed, and following company policies and procedures to ensure compliance with insurance regulations.

Estimated Salary: $45,000 - $60,000 per year

As a successful candidate, you will possess excellent communication and problem-solving skills, be able to work effectively in a team environment, and have a strong understanding of insurance products and services.

About State Farm Insurance: We are a leading provider of insurance services, committed to helping our customers achieve their goals and protect their financial well-being.

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