Retail Customer Service Associate

3 weeks ago


Topeka, Kansas, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized checkout area.
  • Assist members with purchasing decisions, locate merchandise, and promote the company's products and services.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals.
  • Maintain a positive attitude, smile, and greet members, ensuring a welcoming and friendly shopping environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career growth and advancement.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off and parental leave benefits.

Why Join Our Team:

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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