Floating Store Manager of Kent/Sussex County

1 month ago


Sussex County, United States Goodwill of Delaware and Delaware County Full time
Job Description

As a key member of the Goodwill of Delaware and Delaware County team, the Floating Store Manager plays a vital role in overseeing the operations of multiple retail stores. Reporting to the District Manager, this position is responsible for ensuring the achievement of budgeted goals and revenue generation for assigned stores.

Key Responsibilities:
  1. Implement effective business strategies to ensure business profitability and meet established metrics.
  2. Proactively manage assigned retail locations, ensuring maximum security and protection of company assets.
  3. Provide leadership and guidance to store teams, including hiring, training, and performance feedback.
  4. Conduct training sessions to ensure consistent knowledge and skills across stores.
  5. Oversee POS functions, transactions, and inventory control, ensuring accurate record keeping and reporting.
  6. Ensure consistent customer satisfaction and resolve customer issues or complaints.
  7. Maintain strict confidentiality of sensitive information and complete special projects as required.
Requirements:
  • At least three years of retail management or related operational management experience.
  • Bachelor's degree in a related field is preferred.
  • Demonstrated understanding of retail operations and logistics, including sales, inventory management, and customer service.
  • Excellent verbal and written communication skills, with the ability to interact effectively with a diverse constituent population.
  • Strong people management skills, with the ability to lead, motivate, and train direct reports.


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