Customer Service Representative
24 hours ago
**Customer Service Representative**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Check 'n Go in Sedalia, MO. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing loan applications, and promoting our products to customers.
Key Responsibilities:- Provide excellent customer service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Process loan applications, verifying customer information and ensuring compliance with company policies and procedures.
- Promote our products to customers, educating them on the benefits and features of our services.
- Work collaboratively with the store team to achieve sales goals and provide a positive customer experience.
- Two years of previous sales and customer service experience preferred.
- Two years of cash handling experience preferred.
- Must have own personal reliable transportation in compliance with published policy and procedure.
- Must maintain a valid Driver's License and valid Automobile Insurance while employed by the company.
- Retail/Office environment
- Cash Handling
- Extended viewing of computer screens
- Must be able to lift up to 50lbs. with or without reasonable accommodation
- Must be able to travel to all stores within the assigned district
- May be asked to travel to neighboring districts
- May require overnight travel
- Demonstrated ability to interface with new and existing customers and maintain effective relationships.
- Proven experience navigating conversations with dissatisfied clients.
- Demonstrated success in high volume retail environment.
- Proven ability to multitask various projects and competing priorities, manage time effectively and remain organized.
- Demonstrated ability to work independently in an autonomous environment with limited supervision.
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