Customer Service Representative

24 hours ago


Sedalia, Missouri, United States Check 'n Go Full time
Job Description:

**Customer Service Representative**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Check 'n Go in Sedalia, MO. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing loan applications, and promoting our products to customers.

Key Responsibilities:
  • Provide excellent customer service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process loan applications, verifying customer information and ensuring compliance with company policies and procedures.
  • Promote our products to customers, educating them on the benefits and features of our services.
  • Work collaboratively with the store team to achieve sales goals and provide a positive customer experience.
Requirements:
  • Two years of previous sales and customer service experience preferred.
  • Two years of cash handling experience preferred.
  • Must have own personal reliable transportation in compliance with published policy and procedure.
  • Must maintain a valid Driver's License and valid Automobile Insurance while employed by the company.
Physical Demands:
  • Retail/Office environment
  • Cash Handling
  • Extended viewing of computer screens
  • Must be able to lift up to 50lbs. with or without reasonable accommodation
Travel/Attendance:
  • Must be able to travel to all stores within the assigned district
  • May be asked to travel to neighboring districts
  • May require overnight travel
Additional Eligibility Qualifications:
  • Demonstrated ability to interface with new and existing customers and maintain effective relationships.
  • Proven experience navigating conversations with dissatisfied clients.
  • Demonstrated success in high volume retail environment.
  • Proven ability to multitask various projects and competing priorities, manage time effectively and remain organized.
  • Demonstrated ability to work independently in an autonomous environment with limited supervision.


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