Customer Service Representative and Vehicle Maintenance Specialist

2 days ago


Baltimore, Maryland, United States Penske Full time

Penske is a leading transportation provider that delivers innovative services to help companies and individuals move forward. As a Customer Service Representative and Vehicle Maintenance Specialist, you will play a crucial role in ensuring the smooth operation of our vehicle maintenance processes.

Job Overview

This position offers a unique opportunity to combine customer service skills with mechanical knowledge. You will be responsible for greeting customers, fueling and washing vehicles, and performing routine maintenance tasks to ensure vehicles are safe and ready for the road.

About the Job

The ideal candidate will possess excellent customer service and communication skills, as well as basic mechanical aptitude. No prior experience is required, as we provide comprehensive training to help you develop your skills and advance in your career.

Key Responsibilities:
  • Greet customers and provide exceptional service while fueling and washing vehicles
  • Perform routine vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are in good condition
  • Help maintain clean and safe facilities for customers and associates
  • Build your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs
What We Offer:
  • Competitive starting salary: $44,762 - $53,082 per year
  • Shift premiums
  • Career stability
  • Opportunity for growth
  • Excellent benefits, including generous time off
  • Strong, well-rounded training programs
  • Advanced vehicle maintenance technology
  • Location and schedule flexibility
Requirements:
  • High school diploma, equivalent, or prior work experience preferred
  • Valid driver's license required
  • Excellent customer service and communication skills
  • Ability to work well as part of a team
  • Ability and willingness to work outside
  • Brief vehicle maintenance background (a plus)
Why Choose Penske?

Penske is a company that values its employees and provides opportunities for growth and development. Our commitment to excellence and customer satisfaction sets us apart from other companies. If you are looking for a challenging and rewarding career, consider joining our team



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