Bilingual Housing Advocate

4 weeks ago

San Jose, California, United States Next Door Solutions to Domestic Violence Full time
Housing Advocate Role

The Housing Advocate is a vital member of the housing services team at Next Door Solutions to Domestic Violence. This role provides housing support and advocacy for survivors of domestic violence, assisting clients in achieving personal, financial, income, and housing goals. As a Housing Advocate, you will work closely with clients to identify needs, set goals, make referrals, and track client progress. You will also provide long-term case management, including safety planning, risk assessment, short-term and long-term intervention planning, and support clients in finding and securing safe and affordable housing. Additionally, you will maintain up-to-date knowledge and education related to domestic violence laws, trends, and other related topics. This role requires excellent communication and interpersonal skills, as well as the ability to work under pressure and multitask. If you are passionate about supporting survivors of domestic violence and have a strong commitment to social justice, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:
  • Provide survivor-centered safety planning and risk assessment counseling to participants
  • Conduct individual sessions with clients to identify needs, set goals, make referrals, and track client progress
  • Provide long-term case management, including safety planning, risk assessment, short-term and long-term intervention planning
  • Identify pre-housing obstacles and work with clients to overcome these obstacles; support clients in finding and securing safe and affordable housing and continue to work with clients after housing is obtained with intensive case management
  • Maintain up-to-date knowledge and education related to domestic violence laws, trends, and other related topics
  • Attend all supervision, internal, and external meetings/trainings decided by the team, including All Hands, 1:1 Check-ins, and Direct Service meetings
  • Create and navigate "warm" referrals/resources/connections with the community to foster connection and meet participant needs
  • Support, create, and maintain a working environment that aligns with the organization's values
  • Support other agency advocates, as needed and appropriate, with crisis intervention, hotline, and mobile advocacy
  • Create and maintain appropriate participant records, notes, and documentation, including database entry
  • Collaborate with other advocates as well as agency Coordinators to ensure quality service
  • Perform other duties as assigned

Qualifications:
  • BA, BSW, or AA degree plus 2 years' experience in the provision of domestic violence services
  • Knowledge of trauma-informed services
  • Cultural responsiveness, humility, and sensitivity
  • Very good written and oral communication skills
  • Ability to work individually one-on-one with clients and as part of a team
  • Excellent interpersonal skills
  • Ability to work under pressure and multitask
  • Ability to meet assigned deadlines
  • Valid CA driver's license, car, and proof of insurance required
  • Knowledge of domestic violence with 40-hour Domestic Violence Training certificate preferred
  • Bilingual-Spanish/English required

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