Customer Experience Ambassador

1 week ago


Chelsea, Massachusetts, United States Planet Fitness Full time

At Planet Fitness, we're looking for a skilled Guest Services Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences, responding to member inquiries, and facilitating updates to member accounts. You will also be the first point of contact for members, prospective members, and guests, providing a warm and welcoming atmosphere. If you have a passion for customer service and are looking for a dynamic work environment, we encourage you to apply.

Key Responsibilities:

  • Greet and welcome members, prospective members, and guests in a friendly and professional manner.
  • Provide exceptional customer service, responding to member inquiries and concerns in a timely and professional manner.


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