SBA Closing Officer
4 weeks ago
This is a remote position with occasional travel to Bank Headquarters in Las Vegas, NV.
Job SummaryThe SBA Closing Officer is responsible for all functions of closing SBA Loans in compliance with SBA SOP, state and federal laws and regulations, as well as Bank lending policies and procedures.
Key Responsibilities- Review and understand Entity Documentation, Purchase Sale Agreements, Title Commitments, and Prelims.
- Work with Attorney, Title, and/or Escrow to ensure proper closing of SBA Loans.
- Prepare SBA loan files for closing and funding.
- Prepare all loan documents required to close and fund loan in adherence with SBA SOP.
- Assist Loan Officers, lending support staff, and other Bank personnel in resolving inquiries or issues relating to loan servicing.
- Process, solve, and answer customer transactions, problems, or inquiries.
- Reinforce the application of superior customer service through own example along with appropriate follow through with involved customers and employees.
- Respond to inquiries or refer inquiries to the appropriate department or person and exhibit necessary follow through with customers and/or staff involved.
- Assume responsibility for special projects; gather data and prepare reports for Senior Management, audits, and other personnel.
- Process, solve, and answer complex customer transactions, problems, or inquiries.
- Assure compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations.
- Develop and maintain a working knowledge of banking laws and SBA regulations by reading various publications and circulars; attend seminars and meetings with peers.
- Bachelor's degree (BA) or equivalent from an acceptable 4-year college or university; or at least 5 years of banking experience and/or training; or the equivalent combination of education and experience.
- Basic knowledge of title policies and related loan regulations such as RESPA, HMDA, and other Bank lending policies on loans to directors.
- Basic knowledge of branch operation procedures, Bank products and services, and have the ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
- Excellent organizational and time management skills with basic skills in computer terminal and personal computer operation; host computer system; word processing, spreadsheet, and specialty software programs with intermediate typing skills to meet production needs of the position.
- Intermediate math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
- Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence, and procedures, speak clearly to customers and employees.
- Ability to deal with complex problems involving multiple facets and variables in non-standardized situations and work with minimal supervision while performing duties.
- Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
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