Area Leader Chick-fil-A

1 month ago


Monroeville, Pennsylvania, United States Miracle Mile Full time
Area Leader Job Description

As an Area Leader at Miracle Mile, you will play a vital role in ensuring that our guests receive an exceptional experience. You will oversee a team of 8-15 team members, either at the Front Counter or in the Kitchen, and report to the manager on duty.

Key Responsibilities:
  1. Lead by Example: Motivate and encourage your team members to uphold our policy and standards, demonstrating a heart to serve.
  2. Restaurant Operations: Ensure that all procedures, including opening, closing, and safety & security, are properly followed.
  3. Team Development: Coach and develop new and existing team members, promoting a culture of growth and excellence.
  4. Leadership Meetings: Participate in regular leadership meetings to discuss business results and make adjustments to current operations.
  5. Performance Evaluation: Conduct annual evaluations and performance reviews to measure team members' progress.
  6. Equipment Maintenance: Ensure that all equipment is in good working order, maintaining a clean and safe environment.
  7. Conflict Resolution: Handle personnel conflicts in a professional manner, maintaining harmony within the team.
  8. Initiative and Innovation: Proactively seek and initiate ideas to increase efficiency and productivity.
  9. Delegation and Time Management: Delegate tasks to others and ensure timely completion.
Requirements:
  1. Leadership Experience: Must have proven experience in a leadership capacity.
  2. Food Service Background: Background in food service is desired but not necessary.
  3. Sound Decision Making: Make sound leadership decisions that positively impact the team and the restaurant.
  4. Proactive Operations: Proactively affect operations to drive results and growth.

By joining our team as an Area Leader, you will have the opportunity to make a meaningful impact on our guests' experiences and contribute to the success of Miracle Mile.


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