Network Relations Specialist

4 weeks ago


Sacramento, California, United States Elevance Health Full time
Job Summary:

As a Network Relations Specialist at Elevance Health, you will play a critical role in developing and maintaining positive relationships with healthcare providers within our LTSS/CalAIM provider network. Your primary responsibility will be to research and resolve operational issues, ensuring seamless interactions between our operational departments and providers.

Key Responsibilities:

Develop and maintain strong relationships with healthcare providers to ensure high-quality service and support

Collaborate with operational departments to address provider grievances and service issues

Provide explanations to providers regarding contract compliance, company procedures, and policies

Recruit, orient, and provide high-quality service to providers

Identify sufficient numbers and locations of providers to meet area needs

Assist providers during contract execution

Identify key opportunities for provider training

Conduct virtual and in-person provider visits to support LTSS network

Function as a high-level technical resource to resolve or facilitate complex provider issues

Develop new provider programs and address major issues related to systems, customer service issues, new network implementation, etc

Requirements:

Bachelor's degree in a related field and a minimum of 3 years' experience as a Network Services Specialist or Trainer

Experience working with LTSS/CalAIM preferred

Experience presenting to leadership and varied audiences preferred

Quality background preferred

Interpersonal skills are a must

Ability to operate independently strongly preferred

What We Offer:

Competitive salary range: $59,040 to $106,272

Comprehensive benefits package, including medical, dental, vision, short and long-term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources

Incentive and recognition programs

Hybrid Workforce Strategy: associates are required to work at an Elevance Health location at least once per week, and potentially several times per week

Must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location

Elevance Health is an Equal Employment Opportunity employer.

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