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Customer Service Ambassador

1 month ago

Houston, Texas, United States Malibu Events Promo Full time
Job Title: Front Desk Representative

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative at Malibu Events Promo. As the first point of contact for our clients, visitors, and team members, you will play a crucial role in ensuring a smooth and seamless experience for everyone who interacts with our organization.

Key Responsibilities:

- Greet and assist visitors in a courteous and professional manner, both in person and over the phone.
- Answer and direct incoming calls to the appropriate department or individual.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain cleanliness and organization of the front desk area and lobby.
- Assist with administrative tasks such as data entry, filing, and scheduling appointments.
- Provide administrative support to various departments as needed.
- Handle inquiries and resolve issues promptly and effectively.
- Uphold company policies and procedures while demonstrating a positive attitude and willingness to help.

Requirements:

- High school diploma or equivalent.
- Previous experience in customer service, reception, or administrative support preferred.
- Excellent interpersonal skills with the ability to communicate clearly and professionally.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable and punctual with a positive attitude and willingness to learn.

What We Offer:

- Competitive salary within the range of $25,000 - $38,000, commensurate with experience.
- Opportunities for professional growth and development.
- Health, dental, and vision insurance options.
- Retirement savings plan with employer matching.
- Paid time off and holidays.
- Employee discounts on company events and services.

How to Apply:

If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we invite you to submit your resume and cover letter to [contact email]. Let's create memorable experiences together at Malibu Events Promo.