Shallow Subsidy Case Manager Position

4 weeks ago

Rochester, Minnesota, United States Minnesota Assistance Council for Veterans Full time
Job Summary:

The Minnesota Assistance Council for Veterans (MACV) is seeking a skilled Shallow Subsidy Case Manager to join our team. As a key member of our Housing Subsidy team, you will provide critical support to Veterans and their families who are homeless or at risk of becoming homeless. Your primary duties will include conducting client assessments, developing housing stability plans, and providing case management services from a harm-reduction and strength-based model. If you have a passion for helping others and a strong background in social work or human services, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:
  • Perform as a member of the Housing Subsidy team to rapidly address client needs and create housing stability
  • Conduct intake and required documentation for admission, referral needs, and explanation of program and expectation
  • Develop a housing plan with the Veteran/household, including short-term and long-term goals, objectives, and updates as required
  • Provide case management from a harm-reduction and strength-based model, using Motivational Interviewing to support client-identified goals
  • Provide financial assistance in accordance with program policies and procedures
  • Develop a discharge plan with participants addressing permanent housing stability, economic stability, emotional stability, and self-determination
  • Attend supervisory, case conferencing, subsidy team, and other meetings as directed
  • Connect participants to necessary services by coordinating with other service providers to ensure access, eligibility, and follow-through by participant and provider
  • Maintain strong working relationships with community agencies to provide comprehensive services for participants and stay abreast of current trends and resources available
  • Maintain strong working relationships with landlords and property managers to help ensure ongoing lease compliance
  • Work with other program staff to ensure compliance with grant outcomes
  • Work with partner agencies to review eligibility with program implementation, including monitoring visits and quality control

Requirements:
  • Strong communication skills to communicate directly with Veterans and community providers
  • Strong problem-solving skills and ability to work under tight timelines toward crisis resolution for Veterans seeking assistance in crisis situations
  • Experience and capacity with managing information within a comprehensive client record management system

Preferred Experience:
  • College degree or equivalent work experience in a relevant field (social work, human services) preferred
  • Strong verbal and written communication skills along with strict attention to detail
  • Experience working with individuals who are homeless, chemically dependent, or have a mental illness desired
  • Good presentation skills to small groups
  • Works well on a team but can function independently
  • Veteran or knowledge of Veteran issues preferred
  • Knowledge of client tracking systems and database background
  • Proficiency in Microsoft Word, Outlook, Excel, and Salesforce

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