IT Infrastructure Manager

4 weeks ago


Cedar Knolls, New Jersey, United States NJ 211 Partnership Full time

About the Role:

The NJ 211 Partnership is seeking an experienced IT Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for the operation and support of our enterprise IT infrastructure.

Key Responsibilities:

  • Manage the physical infrastructure within the NJ 211 Partnership office, including Windows-based servers, storage, and Active Directory domain network infrastructure.
  • Manage the cloud infrastructure services for staff, back office operations, and the public, including Microsoft 365, Google G-Suite, Microsoft Azure, and Amazon Web services.
  • Manage the operations of cloud-based application services for staff, including Five9 Contact Center as a Service (CSaaS) and iCarol (Information and Referral specific CRM).
  • Manage business continuity and disaster recovery processes and practices, including managing and testing backups, both local and cloud-based.
  • Manage Help Desk/Support Services, including IT Asset Management (ITAM) and Service Desk (ITSM).

Requirements:

  • Bachelor's degree in IT systems or similar degree.
  • 3-5 years IT experience.
  • Experience with Microsoft server and workstation operating systems, including Active Directory.
  • Experience with cloud computing infrastructure management.

About NJ 211 Partnership:

NJ 211 Partnership is a disaster response organization working in partnership with the state emergency operation center. We value a life-work balance and provide four weeks PTO, flex time, and hybrid schedules. Employee benefits include health, vision, dental, and life insurance, 401(k) savings plan with employer match, paid time off, paid holidays, and hybrid work schedule.



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