Operations Manager
3 days ago
Papa John's - PJ Operations seeks an experienced Operations Manager - Team Lead to oversee shifts and work areas, ensuring high-quality products and exceptional customer service. As a key member of our team, you will be responsible for managing operations, executing company policies, and maintaining compliance with federal, state, and local laws.
Estimated Salary Range:$45,000 - $65,000 per year, depending on location and experience.
Responsibilities- Supervise and manage shifts, including staff supervision, training, and performance evaluations.
- Ensure adherence to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning.
- Perform assigned work station duties, such as making quality products, following product preparation procedures, and maintaining established product holding times.
- Consistently contribute to achieving the company's product goal and commit to meeting the needs and expectations of customers.
- Exemplify and exhibit core values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
- Ensure adequate shift coverage for the restaurant, provide immediate feedback, and correct problems when identified.
- Maintain product quality, customer service, and performance responsibilities within acceptable standards and follow all policies and procedures related to shift management.
- Contribute to profit goals by accurately utilizing the FOCUS System, execute cash management duties, and assist in managing adequate inventory levels using company systems and guidelines.
- Cash management skills.
- Planning and organization skills.
- Effective communication skills.
- Insurance.
- Vacation time.
- 401K plan.
- Meal discounts.
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