Business Relationship Development Specialist
3 days ago
Bank of America is seeking a skilled Business Relationship Development Specialist to join our team. This role offers an excellent opportunity for career growth and professional development.
Key Responsibilities:
- Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
- Accurately and efficiently process cash transactions for clients as needed.
- Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
Required Skills and Qualifications:
- An enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
- Collaborate effectively to get things done, building and nurturing strong relationships.
- Display passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
- Is confident in identifying solutions for new and existing clients based on their needs.
- Communicate effectively and confidently, and is comfortable engaging all clients.
- Has the ability to learn and adapt to new information and technology platforms.
- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
- Apply strong critical thinking and problem-solving skills to meet clients' needs.
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Efficiently manage time and capacity.
- Focuses on results, while acting in the best interest of the client.
- Can be flexible to work weekends and/or extended hours as needed.
Desired Qualifications:
- Experience in financial services and knowledge of financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
- Six months of cash handling experience.
- Bachelor's degree or business-relevant associate degree such as business management, business administration, or finance.
Benefits:
- This role offers a competitive hourly pay rate of $23.00 - $25.96 per hour, depending on experience, education, and skill set.
- Predictable pay with no incentives.
- Benefits eligible with access to paid time off, resources, and support.
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