Accounts Receivable Specialist
3 weeks ago
POSITION SUMMARY
The Accounts Receivable Specialist at Venture is responsible for ensuring timely and accurate billing for business-to-business transactions. This role involves reviewing paperwork, processing invoices, and monitoring unbilled loads to prevent discrepancies. Effective communication with customers is crucial to resolve any issues and maintain a positive relationship.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
- Locate and notify customers of delinquent accounts via email or phone to solicit payment.
- Monitor overdue accounts using automated systems and computers.
- Confer with customers to determine reasons for overdue payments and review service terms.
- Reconcile discrepancies on assigned accounts.
- Advise customers on necessary actions for debt repayment.
- Update notes on all accounts after customer contact.
- Send monthly Accounts Receivable Statements to customers.
- Educate customers on payment terms and persuade them to pay within those terms.
- Arrange debt repayment schedules based on customers' financial situations.
- Perform administrative tasks, such as recording address changes and updating customer records.
- Collaborate with internal teams to resolve issues preventing customers from paying within terms.
REQUIRED EDUCATION / EXPERIENCE
- High School Diploma
- Previous B2B or commercial collections experience
- At least 2 years of collections experience
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)
- Effective written and verbal communication skills
- Active listening and problem-solving skills
- Mathematical reasoning and time management skills
- Computer literacy, including Microsoft Office and Windows products
PHYSICAL DEMANDS
- Ability to sit for long periods and talk on the phone
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