Accounts Receivable Specialist

3 weeks ago


Indianapolis, Indiana, United States Venture Full time

POSITION SUMMARY

The Accounts Receivable Specialist at Venture is responsible for ensuring timely and accurate billing for business-to-business transactions. This role involves reviewing paperwork, processing invoices, and monitoring unbilled loads to prevent discrepancies. Effective communication with customers is crucial to resolve any issues and maintain a positive relationship.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:

  • Locate and notify customers of delinquent accounts via email or phone to solicit payment.
  • Monitor overdue accounts using automated systems and computers.
  • Confer with customers to determine reasons for overdue payments and review service terms.
  • Reconcile discrepancies on assigned accounts.
  • Advise customers on necessary actions for debt repayment.
  • Update notes on all accounts after customer contact.
  • Send monthly Accounts Receivable Statements to customers.
  • Educate customers on payment terms and persuade them to pay within those terms.
  • Arrange debt repayment schedules based on customers' financial situations.
  • Perform administrative tasks, such as recording address changes and updating customer records.
  • Collaborate with internal teams to resolve issues preventing customers from paying within terms.

REQUIRED EDUCATION / EXPERIENCE

  • High School Diploma
  • Previous B2B or commercial collections experience
  • At least 2 years of collections experience

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Effective written and verbal communication skills
  • Active listening and problem-solving skills
  • Mathematical reasoning and time management skills
  • Computer literacy, including Microsoft Office and Windows products

PHYSICAL DEMANDS

  • Ability to sit for long periods and talk on the phone


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