Customer Service Coordinator for Logistics Operations

4 days ago


Kahului, Hawaii, United States Xpress Trucking & Logistics, Inc. Full time

Xpress Trucking & Logistics, Inc. is seeking a dedicated and organized Customer Service Coordinator to support the day-to-day activities of our Maui station. As a key member of our team, you will provide exceptional customer service, assist with administrative tasks, and help drive business growth.

About the Role

This is a full-time position offering a competitive salary of $22-$24 per hour. The successful candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Provide prompt and professional service to customers, vendors, and carriers via phone, email, or in-person.
  • Assist with general inquiries, resolve issues, and address customer concerns in a timely manner.
  • Prepare and maintain accurate documentation for freight handling and trucking operations.
  • Liaise with drivers, managers, and other stakeholders to ensure seamless logistics operations.
  • Perform administrative tasks such as data entry, filing, and record-keeping.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum 1 year of experience in customer service, logistics, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Benefits

Xpress Trucking & Logistics, Inc. offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.



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