Sales Associate

5 days ago

Charlotte, North Carolina, United States Airgas Full time
Company Overview
Airgas, a leading provider of industrial gases and welding supplies, is seeking a motivated Sales Associate to join our retail store team in Charlotte, NC. As a Sales Associate, you will be responsible for selling products to businesses and industrial customers, providing exceptional customer service, and maintaining a positive and professional work environment.

Job Description:
Sales Associate - Airgas Retail Store

Salary: $45,000 - $60,000 per year, depending on experience.

Responsibilities:
  • Sell industrial, medical, and specialty gases, welding supplies, and related equipment to customers.
  • Solicit sales with existing and potential customers and handle all associated paperwork to document those sales, quotes, or other information that may need recording for future reference.
  • Answer customer questions and provide product information.
  • Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
  • Demonstrate the use of equipment.
  • Arrange for delivery of cylinders and hardgoods and maintain showroom displays.
  • Assist customers with merchandise and loading and unloading cylinders.
  • Evaluate and meet customer needs, working with them to maintain proper hardgood and cylinder levels to minimize or eliminate emergency deliveries.
  • Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customers regarding payment as well as collect money as required.
  • Ensure all required paperwork is accurately completed, including coding, costing, and pricing.
  • Maintain a neat, clean, and professional personal appearance.
  • Coordinate with the purchasing department any product shortages or outages.
  • Ensure all administrative and accounting-related procedures are strictly observed.
  • Ensure all safety rules are strictly observed.

Additional Responsibilities:
  • Operate a forklift and other equipment as required.
  • Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
  • Other duties and projects as assigned.

Education and Experience:
  • High school diploma or equivalent. Some college preferred.
  • Customer service or sales experience.
  • Industry and related product knowledge as well as experience handling compressed gases preferred.
  • Computer experience or basic knowledge in computer order entry system.
  • SAP knowledge and experience a plus.

Benefits:

Airgas offers a comprehensive benefits package, including medical, dental, vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We also provide a 401(k) plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.


Work Environment:

Airgas is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.

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