Senior Operations Coordinator for Security System Management
6 days ago
Electronic Security Concepts is seeking an experienced Senior Operations Coordinator to manage the flow of work and materials between departments. This role will involve point-to-point contact with technicians, customers, and office staff.
Key Responsibilities:- Maintain production assignments execution
- Track inventory, job status, and schedule stages
- Collaborate with other departments to determine work progress and completion dates
- Compile reports on costs and inventory levels
- Review and communicate production status reports
- Serve as a central point of contact for job updates and customer requests
- Assist in tracking technician GPS and payroll evaluations
- Provide exceptional customer service and follow up on inquiries
- Evaluate service and job billing
- Previous experience scheduling technicians
- Strong attention to detail and information retention skills
- Reliability and ability to adapt to changing circumstances
- Excellent project management and communication skills
- Ability to prioritize tasks and multitask efficiently
- Proficiency in Excel spreadsheet software
We estimate the salary range for this position to be between $55,000 - $65,000 per year, depending on qualifications and experience.
About Electronic Security Concepts LLCWe are a security system design, installation, and service company serving commercial, educational, financial, healthcare, government, and residential clients in the Phoenix Arizona, Nevada, and New Mexico regions. Our commitment to customer service has been paramount to our success, and we strive to build long-lasting relationships through our solutions-based approach and advanced technologies.
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