Morning Food Service Representative

7 days ago


Bar Harbor, Maine, United States Hampton Bar Harbor Full time

The Hampton Bar Harbor is a dynamic and welcoming hotel located in a prime spot, overlooking Acadia National Park and the Atlantic Ocean. We are seeking a highly skilled Continental Breakfast Attendant to join our team.

Job Summary

This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service. As a Continental Breakfast Attendant, you will be responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast to our guests.

Responsibilities
  • Welcome guests and monitor the dining area during meal times to ensure adequate supplies and that guest needs are met.
  • Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation according to Hilton brand and company standards.
  • Prepare daily breakfast menu of hot and cold breakfast foods.
  • Maintain cleanliness of breakfast area and kitchen during and after breakfast hours.
  • Respond promptly and appropriately to any guest questions or concerns.
  • Maintain a professional and hospitable presence and appearance at all times.
  • Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders.
Requirements
  • Customer Service – Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
  • Team Work – Treats people with respect. Keeps commitments. Upholds organizational values. Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage.
  • Quantity – Meets productivity standards and completes work within a timely manner.
  • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.
  • Dependability – Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.
  • Initiative – Volunteers readily. Asks for and offers help when needed. Clears and cleans tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas. Removes trash.
  • Compliance – Comply with health department rules and regulations with respect to handling, preparing and storing food.
Benefits

We offer a competitive salary of $15-$20 per hour, depending on experience, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.



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