Pet Wellness Membership Consultant

3 weeks ago


Lutz, Florida, United States Scenthound Lutz, FL Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Career advancement opportunities
  • Comprehensive training and development

Position Summary
The Membership Sales Specialist plays a crucial role at Scenthound, dedicated to promoting memberships while delivering outstanding service to each client. This role requires:
  • A positive, authentic, and enthusiastic demeanor - self-driven, eager to learn, enjoy engaging with others, and genuinely care about the health and happiness of dogs and their owners
  • Exceptional interpersonal abilities with a strong focus on customer service, demonstrating a commitment to exceeding service expectations and actively seeking opportunities to contribute meaningfully
  • A minimum of 1 year of relevant experience in membership sales within a similar environment
  • Confidence in sales, particularly in membership-related roles
  • Experience in customer service (preferably in fitness or membership-based franchises)
  • Proficiency in technology and computer systems
  • A deep passion for dogs and their well-being
  • Availability for part-time or full-time hours, ideally a minimum of 20 hours or full-time with 30-40 hours per week
  • Reliable transportation
  • A willingness to work in a smoke-free setting
  • A love for all breeds of dogs
Key Responsibilities:
  • Promote membership sales through education on health and wellness
  • Enhance key performance indicators such as average ticket price and rebooking ratios through memberships, service add-ons, and retail sales
  • Generate membership leads and follow up with prospective members
  • Handle phone inquiries, schedule appointments, and manage customer profiles and records
  • Oversee cash handling and maintain a balanced cash drawer
  • Manage customer expectations, address concerns, and retain memberships
  • Ensure the safety of dogs and team members at all times
  • Maintain cleanliness and organization in the reception area according to Scenthound's standards
  • Perform additional tasks as assigned by the Center Manager
About Us
Scenthound is transforming the dog grooming industry with a focus on overall dog health and wellness, rather than just grooming. Our membership-based model ensures that dogs receive consistent care and maintenance. We pride ourselves on being a culturally driven, collaborative team that prioritizes the safety of both dogs and employees. Through our guiding principles, we foster the bond between dogs and their owners by assisting pet parents in maintaining clean and healthy dogs. If you align with our values, we welcome your interest.

Core Values
Dog First. One Pack. Bring Love. Seek Growth. Make A Difference.
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Expected Hours: 20-35 hours per week
Additional Benefits:
  • Employee discounts
  • Flexible scheduling
  • Opportunities for career advancement, including training and management roles
  • Commitment to internal team development and long-term career opportunities
  • Complimentary services for your dog
  • Casual dress code - branded t-shirts, jeans, and sneakers
Shifts Available:
  • 4-hour shifts
  • 8-hour shifts
  • Day shifts
  • Morning shifts
Application Questions:
  • Have you worked in a dog-related business?
  • Have you ever been employed in a membership-related business?
Commute Requirement:
  • Local commute required
Work Location: In-person


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Job DescriptionScenthound is a revolutionary concept disrupting the dog grooming industry, focused on the dogs overall health and wellness, not only haircuts. Our membership-based business model allows dogs to receive routine maintenance and consistent care.Key Responsibilities:Drive Membership Sales: Utilize health and wellness education to drive membership...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Job OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesComprehensive training and developmentPosition SummaryThe Membership Sales Specialist plays a crucial role at Scenthound, concentrating on promoting memberships while delivering outstanding service to each client. This role necessitates:A positive, authentic, and enthusiastic...


  • Lutz, Florida, United States Lap of Love Full time

    Position OverviewSchedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with significant travel requirementsSalary: $62,000 - $67,000Lap of Love is a dedicated national practice focused exclusively on providing compassionate in-home end-of-life care for pets. We believe that every pet and their family deserves a supportive and gentle...


  • Lutz, Florida, United States Lap of Love Full time

    Position OverviewSchedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with significant travel requirementsSalary: $62,000 - $67,000Lap of Love is a dedicated national practice focused exclusively on providing compassionate in-home end-of-life care for pets. We are committed to ensuring that all pets and their families experience the...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Sales and Front Desk Associate to join our team at Scenthound Lutz, FL. As a key member of our staff, you will be responsible for selling memberships and providing exceptional service to our customers.Key ResponsibilitiesSales and Customer Service: Drive membership sales through health and...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Job OverviewBenefits:Performance-based bonusesCareer advancement opportunitiesComprehensive training and developmentPosition SummaryThe Membership Sales Specialist plays a vital role at Scenthound, concentrating on promoting memberships while delivering outstanding service to every client. This role necessitates:A positive, authentic, and enthusiastic...


  • Lutz, Florida, United States Lap of Love Full time

    Schedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with extensive travelSalary: $62,000 - $67,000Lap of Love is a nationwide practice dedicated to providing in-home end-of-life care for pets. We believe that every pet and their family deserves a compassionate and supportive farewell experience. Our veterinarians assist pets and...


  • Lutz, Florida, United States Lap of Love Full time

    Position OverviewSchedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with significant travel requirementsSalary: $62,000 - $67,000Lap of Love is a dedicated practice focused solely on providing in-home end-of-life care for pets. We are committed to ensuring that every pet and their family experience the utmost compassion and support...


  • Lutz, Florida, United States Lap of Love Full time

    Schedule: 40 hours per weekClassification: Full Time - ExemptLocation: Remote with significant travelSalary: $62,000 - $67,000Lap of Love is a nationwide practice dedicated solely to providing in-home end-of-life care for pets. We believe that every pet and their family deserves a compassionate and supportive experience during this critical time. Our...


  • Lutz, Florida, United States Lap of Love Full time

    Position OverviewSchedule: Tuesday - Saturday, 40 hours per weekClassification: Full Time - ExemptLocation: Remote, working from homeSalary: $67,000 - $72,000 annuallyLap of Love is a nationwide practice focused solely on providing in-home end-of-life care for pets. We believe that every pet and their family deserves a compassionate and supportive experience...


  • Lutz, Florida, United States Lap of Love Full time

    Position OverviewSchedule: Tuesday - Saturday, 40 hours per weekClassification: Full Time - ExemptLocation: Remote, working from homeSalary: $67,000 - $72,000 annuallyLap of Love is a national practice dedicated exclusively to in-home end-of-life care for pets. We believe that every pet and their family deserves a compassionate and supportive experience...


  • Lutz, Florida, United States Ferman Automotive Group Full time

    Ferman Automotive Group is seeking talented individuals. If you are looking for a role that offers enhanced earning potential and increased responsibilities in the Guest Relations aspect of the Automotive Service Industry, this is the opportunity for you. We are in search of Service Advisors with a minimum of 2 years of experience who thrive on interacting...


  • Lutz, Florida, United States MOD Pizza Full time

    About MOD PizzaMOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. We're committed to creating a positive and inclusive work environment where our team members can grow and develop their skills.Job SummaryWe're seeking a skilled Restaurant Team Leader to join our team!...


  • Lutz, Florida, United States VCA Full time

    About VCA Cypress Creek Animal HospitalWe are a 4-doctor full-service veterinary hospital offering primary care, illness care, surgery, and dentistry located in Lutz, FL.Our MissionAt VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, we...

  • Veterinary Associate

    3 weeks ago


    Lutz, Florida, United States VCA Animal Hospitals Full time

    Join Our Team as a Veterinary AssociateVCA Animal Hospitals is seeking a dedicated Veterinary Associate to become part of our collaborative and experienced team. We pride ourselves on providing advanced veterinary care in a supportive environment.About UsOur facility is a well-established small animal practice equipped with state-of-the-art technology,...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Position: Canine Bathing Specialist at ScenthoundJob OverviewAs a Canine Bathing Specialist at Scenthound, you will play a vital role in providing essential grooming services that enhance the relationship between dogs and their owners. This position focuses on wellness, ensuring that pets receive high-quality care through various grooming tasks.Benefits of...


  • Lutz, Florida, United States Lap of Love Full time

    About Lap of LoveLap of Love is a national practice dedicated to providing compassionate and supportive end-of-life care for pets. Our team of veterinarians helps pets and their families navigate the end-of-life journey with dignity and respect.Job SummaryWe are seeking a dynamic Patient Care Manager to join our growing team. This individual will play a key...


  • Lutz, Florida, United States VCA Full time

    About VCA Cypress Creek Animal HospitalWe are a 4-doctor full-service veterinary hospital offering primary care, illness care, surgery, and dentistry. Our mission is to provide exceptional service and care to our clients and their pets.Job SummaryWe are seeking a highly professional and personable Client Service Representative to join our team. As the face...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Position: Canine Bathing Specialist at ScenthoundJob OverviewThe Canine Bathing Specialist role at Scenthound is essential in delivering quality services that strengthen the relationship between pet owners and their dogs. As a wellness-oriented dog groomer, team members engage in various tasks such as bathing, ear cleaning, nail trimming, and dental care,...


  • Lutz, Florida, United States Scenthound Lutz, FL Full time

    Position: Canine Bathing Specialist at ScenthoundJob OverviewAs a Canine Bathing Specialist at Scenthound, you will play a vital role in providing essential grooming services that enhance the relationship between dogs and their owners. Our focus is on wellness, and you will be responsible for a variety of tasks that promote the health and cleanliness of...