Customer Service Ambassador

1 week ago


Chattanooga, Tennessee, United States Ryan Hicks Agency Full time
Job Overview

We are seeking a highly organized and professional Customer Service Ambassador to join our team at Ryan Hicks Agency in Chattanooga, TN. This is a full-time position with a competitive hourly pay of $18-20/hour, offering a 40-hour work week with a consistent Monday–Friday schedule.

Job Summary: As the first point of contact for clients and visitors, you will be responsible for ensuring a welcoming and efficient office environment. This role involves answering phone calls, processing payments, taking messages, and providing general administrative support.

Key Responsibilities

  • Greet visitors and clients in a professional and courteous manner.
  • Answer and direct incoming phone calls promptly and accurately.
  • Process payments and maintain accurate transaction records.
  • Take and relay messages to appropriate team members.
  • Manage the front desk area to ensure it remains tidy and organized.
  • Provide basic information about services to callers and visitors.
  • Perform general administrative tasks as needed.

Requirements

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Prior receptionist or customer service experience is a plus but not required.

Benefits

  • Competitive hourly pay.
  • 40-hour work week with consistent Monday–Friday schedule.
  • PTO.
  • Opportunities for growth within the company.


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