Technical Support Representative

1 week ago


Daytona Beach, Florida, United States TEKsystems Full time
Job Title: Technical Support Representative

Job Summary:

We are seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will provide first-level technical assistance to our customers, responding to a variety of technical-related issues.

Responsibilities:

  • Provide technical support via phone, email, and chat
  • Analyze and troubleshoot technical issues
  • Collaborate with other teams to resolve complex issues
  • Maintain accurate records of customer interactions

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and creative thinking
  • Proficiency in technical tools and software

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

About Us:

We are a leading provider of technology solutions, committed to delivering exceptional customer service and support.



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