Senior UX Design Lead
4 weeks ago
We are seeking a highly skilled and experienced User Experience Lead Analyst to join our team. The ideal candidate will have a strong background in UX design, with a focus on creating innovative and intuitive digital products.
Key Responsibilities- Lead meetings with users, clients, and stakeholders to understand project requirements
- Plan and perform UX research, define IA, user journeys, and create personas
- Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
- Work closely with users, stakeholders, business analysts, product managers, and development teams to brainstorm and co-create ideas, approaches, and solutions
- Perform relevant testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use and contribute to the approved design system
- Contribute to design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Help to train, support, and develop junior team members
- Confidently challenge substandard work by other team members, and provide coaching and guidance to resolve
- Contribute to the wider UX community of practice
- Identify and articulate design and technical conflicts between colleagues and/or local stakeholders and help to resolve these
- 10 years of relevant experience
- Strong attention to detail and analytical skills
- Significant experience on complex, enterprise-scale design projects
- Excellent communication and presentation skills
- Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
- Experience in using/creating design systems
- Experience using design systems
- Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
- Participation in external UX groups or communities
Bachelors/University degree, Masters degree preferred
At least one formal UX Qualification
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