Desktop Support Specialist
3 weeks ago
Job Summary:
Motion Recruitment Partners is seeking a skilled Desktop Support Technician to join their team for a contract opportunity. The ideal candidate will have a minimum of six years of job-related experience and a high school diploma or equivalent.
Key Responsibilities:
- Perform comprehensive troubleshooting and maintenance of laptops, tablets, printers, mobile devices, and other peripherals.
- Install, configure, and troubleshoot core end-user software and non-core software as needed.
- Troubleshoot and install network and networked peripherals issues.
- Document troubleshooting steps applied in ticketing systems and share findings with peers.
- Update physical assets within asset management tracking systems.
- Educate customers on better uses of IT while performing troubleshooting of existing or new devices.
- Perform customer service representative responsibilities as needed.
Benefits:
- Medical Insurance - Four medical plans to choose from for you and your family.
- Dental & Orthodontia Benefits.
- Vision Benefits.
- Health Savings Account (HSA).
- Health and Dependent Care Flexible Spending Accounts.
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
- Hospital Indemnity Insurance.
- 401(k) including match with pre and post-tax options.
- Paid Sick Time Leave.
- Legal and Identity Protection Plans.
- Pre-tax Commuter Benefit.
- 529 College Saver Plan.
Equal Opportunity Employer:
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.
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