Customer Service Representative
3 weeks ago
Customer Service Role at B Street Collision
We are seeking a skilled Customer Service Representative to join our team at B Street Collision. As a key member of our office staff, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients.
Key Responsibilities:
- Greet customers and distribute them to the appropriate staff member
- Schedule appointments and update customers on vehicle updates
- Receive payments and build customer repair orders
- Perform various administrative tasks, including answering and routing incoming calls and scanning documents
Requirements:
- Maintain a Monday-Friday 7:30AM-5:30PM shift
- Work behind a computer for extended periods and occasionally leave the desk to complete administrative tasks
- Attention to detail, quick learner, and positive can-do attitude
- Computer savvy and able to prioritize and complete tasks
Benefits:
- Top industry pay: $17-$20 hourly with potential for a $400 monthly bonus
- Full benefit package, including medical, dental, vision coverage, life insurance, 401K option, and health savings account with B Street contribution
- Work-life balance with paid holidays, vacation, and sick time
- Paid training and potential for growth within the company
About B Street Collision:
B Street Collision is a family-owned and operated business with a unique team-based repair process and a commitment to teaching and promoting from within. We value our employees and offer a supportive and dynamic work environment.
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