Director of Housekeeping Operations
1 week ago
Crothall Healthcare, a leading provider of specialized support services to the healthcare industry, is seeking an experienced Environmental Services Operations Manager to join our team. As an Environmental Services Operations Manager at Crothall, you will be responsible for overseeing the operational needs of the Housekeeping Department and ensuring exceptional service delivery.
Job SummaryThis key role involves coordinating tasks with front-line staff, serving as a liaison between administration and hospital departments, and providing high-quality service. The ideal candidate will have strong leadership skills, excellent communication abilities, and experience in housekeeping or a related field.
Key Responsibilities- Establish Standards and Work Procedures: Develop and annually review standards and work procedures for all Housekeeping staff to ensure efficient operations.
- Plan Work Schedules: Coordinate work and staffing schedules to guarantee adequate services are rendered, ensuring seamless operations.
- Hiring and Training: Assist in the hiring process, including interviewing, hiring, and training new associates, to maintain high-quality staff.
- Supervise Staff: Orient, develop, and supervise all supervisory/housekeeping staff, fostering a positive work environment.
- Regular Inspections: Conduct regular inspections and provide recommendations to the facility to enhance operations and customer satisfaction.
- Monthly Reporting: Prepare monthly reports on goals, accomplishments, and future plans to stakeholders.
- Staff Education and Communication: Provide ongoing education and training to staff, promoting professional growth and open communication.
- Education: Four-year college degree, military experience, or equivalent work experience required.
- Experience: At least one year of supervisory experience in housekeeping or a service-related field with high customer/client contact required.
- Military Transferrable Skills: Non-Commissioned Officer E4+ with experience in planning, developing, and directing logistics preferred.
- Leadership and Communication: Demonstrated ability to communicate effectively in written format and oral presentations, with strong leadership skills and initiative.
Crothall offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
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