Store Operations Manager

5 days ago


Mt Dora, Florida, United States CVS Health Full time

Career Opportunities at CVS Health

Job Description:

We are seeking a motivated and experienced Operations Supervisor to join our team. As an essential member of the store management team, you will play a key role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Responsibilities:
  • Management: Work effectively with store management and store crews, supervise the store's crew through assigning, directing and following up of all activities, effectively communicate information both to and from store management and crews.
  • Customer Service: Assist customers with their questions, problems and complaints, promote CVS customer service culture (Greet, offer help, and thank), handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Merchandise/Presentation: Price merchandise, stock shelves, support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
Requirements:
  • Deductive Reasoning: Ability to analyze situations and make sound judgments.
  • Communication Skills: Advanced communication skills, supervision, and influencing skills.
  • Schedule Flexibility: Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Benefits:
  • Compensation: The estimated salary for this role is $18.50 - $26.00 per hour, depending on experience.
  • Benefits Package: Eligible employees may enroll in the Company's 401(k) retirement savings plan, an Employee Stock Purchase Plan is also available for eligible employees, the Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits.
  • Well-being Programs: Numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.


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