Customer Service Representative

4 weeks ago


Brunswick, Ohio, United States Amanda Pfahl - State Farm Agent Full time
Job Overview

Are you a motivated individual who excels at building strong customer relationships? Do you thrive in a dynamic team environment and enjoy empowering clients to make informed decisions about their insurance and financial needs? If so, consider joining our team as a Customer Service Representative at Amanda Pfahl - State Farm Agent.

Key Responsibilities
  • Develop and maintain long-term customer relationships through proactive follow-up and exceptional service.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, ensuring they make informed decisions about their financial well-being.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits and Requirements
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Professional development opportunities to enhance your skills and advance your career.
  • Licensing paid by the agency.
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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