Barista Team Member

2 weeks ago

Granger, Indiana, United States Martin's Super Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused Barista Team Member to join our team at Martin's Super Markets. As a Barista Team Member, you will be responsible for providing exceptional customer service, preparing coffee shop beverages and food, operating a cash register, and maintaining a clean and well-stocked department.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and courteous manner, respond to customer inquiries, and resolve customer complaints in a professional and timely manner.
  • Coffee Shop Operations: Prepare coffee shop beverages, brew, mix, and/or blend beverages according to set standards, and prepare food items according to procedures.
  • Cash Handling: Operate a cash register to itemize customer purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Department Maintenance: Maintain a clean and well-stocked department, ensure the department complies with company safety and sanitation procedures and standards, and notify the department lead or manager if products and supplies need to be ordered.
  • Communication: Communicate company programs, in-store specials, and coupons to customers, and model high standards of service to achieve a customer-oriented store.
Requirements
  • Education: High school diploma or GED (preferred)
  • Experience: One year of retail or related experience preferred
  • Skills: Good verbal communication skills, ability to interact politely and effectively with customers, good customer service and organizational skills, detail-oriented, basic reading, writing, and arithmetic skills
Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.

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