Retail Sales Director for Wedding Industry
7 days ago
Estimated Salary: $80,000 - $120,000 per year
About the RoleWe are seeking a highly skilled and experienced General Manager to lead our store operations at Wedding Shoppe, Inc. This is an exciting opportunity to join a dynamic team and drive sales, customer satisfaction, and employee engagement.
Key Responsibilities:- Sales Strategy Development: Design and implement a comprehensive sales strategy focused on driving appointments, enhancing in-store experiences, and establishing a follow-up process to support cross-department sales.
- Cross-Functional Collaboration: Partner closely with Marketing to align on promotions and engagement strategies that foster a steady appointment flow and optimize the customer journey.
- Product Management Coordination: Collaborate with Product Managers to select high-demand, high-margin products based on customer feedback and market trends, ensuring the product lineup meets customer expectations and drives sales.
Customer-Centric Leadership: Lead initiatives that place customer satisfaction at the forefront, recognizing the significance of each client's experience from the initial appointment to the final purchase.
Employee Engagement and Culture: Foster an inclusive, positive work environment that prioritizes employee engagement, collaboration, and growth, recognizing that employee happiness contributes directly to customer satisfaction.
Data-Driven Decision Making: Utilize sales data, customer feedback, and operational KPIs to inform decisions, refine strategies, and ensure responsiveness to customer needs and market trends.
Budget Creation & Financial Management: Partner with the CFO to develop, manage, and monitor department budgets in alignment with company profitability goals, addressing any discrepancies as needed.
Operations and Process Improvement: Regularly assess store operations and customer service practices, implementing enhancements to improve efficiency and customer satisfaction.
Requirements:- Experience: Proven background in retail or sales management, ideally in a high-impact, customer-focused setting.
- Skills: Strong leadership, communication, and organizational abilities with a focus on driving sales, fostering a positive team culture, and making data-driven decisions.
- Knowledge: Familiarity with EOS, project management tools, and CRM systems is advantageous.
Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.
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