Clinical Operations Coordinator

7 days ago


New York, New York, United States SUNY College of Optometry Full time
Job Summary: We are seeking a highly organized and detail-oriented Staff Assistant for Clinical Education to join our team at SUNY College of Optometry. The ideal candidate will possess excellent communication and project management skills, with the ability to work effectively in a fast-paced environment.

About Us: The State University of New York College of Optometry is dedicated to advancing visual health and patient care through leadership in education, research, and service. Our institution has grown to become one of the leading optometric education and vision research centers in the world.

Responsibilities:
  • Manage student clinical profiles, including rotations, evaluations, patient logs, supervisor feedback, and supervisor notes.
  • Implement and manage external student evaluation processes required for student grading.
  • Provide administrative support to the Director of Clinical Externships to develop, implement, assess, and refine the clinical externship component of the curriculum.
  • Manage affiliation agreement contracts between the externship program and externship sites, conduct audits to identify responsibility, liability, procedures, and compliance standards.
  • Create detailed site profiles, including site requirements, to help students find rotations that best suit their professional interests, learning styles, personal needs, and individual criteria.
  • Administer and process student externship site evaluations and surveys to assess site compliance and clinical experiences.
  • Collaborate with the Externship Assignment Team to coordinate the assignment and scheduling process for student rotations.
  • Collect, review, and interpret students' onboarding and credentialing documents for site compliance, including health screening documents.
  • Work with the Clinical Education Team to develop new external clinical education sites to support students enrolled in the upstate extension program.
  • Ensure the externship program meets SUNY clinical practice standards of the Accreditation Council on Optometric Education (ACOE).
  • Manage the externship timeline to track critical deadlines.
  • Assist with the timely renewal of Adjunct Faculty who support the externship program.
  • Manage office operations and procedures, including file maintenance and retention, and database management.
  • Oversee and coordinate between the department, the UEC, and externship sites, the immunization and health tracking process for students.
  • Provide charts and graphs to present visual analysis of data, including statistics of externship selections and patient logs.
  • Develop electronic and web-based forms for use by 3rd and 4th year students and site supervisors.
  • Maintain the department's webpage, composing internal and public-facing content.
  • Manage an integrated attendance module to track absence requests, make-ups, and proof of attendance for 3rd and 4th year students.

Requirements: To be successful in this role, you will need:
  • A Bachelor's degree in education, communication, or a related field.
  • Minimum of 1 year of experience working with clients, students, or similar groups.
  • Strong project management and organizational skills.
  • Dependable and reliable.
  • Ability to multitask effectively.
  • Excellent communication and teamwork skills.
  • Proficiency in using relevant software and tools for project management and data analysis.

Salary: The salary range for this position is $55,000 - $65,000 per annum, plus a generous benefit package. This includes 15 days of annual leave and 13 paid holidays per year. We are also a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program.

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