Restoration Specialist

We are seeking a highly skilled and motivated Restoration Technician to join our team at SERVPRO of Catawba County West. As a key member of our team, you will be responsible for responding to emergency situations, evaluating and performing restoration activities, and providing exceptional customer service.

• Respond promptly to emergency situations, including water damage, fire damage, and other property damage incidents.
• Evaluate and perform restoration activities, including water extraction, fire damage repair, and demolition.
• Load, inventory, and maintain work vehicles with tools, equipment, and necessary supplies for each project.
• Effectively communicate safety hazards, job site findings, equipment, and tool requirements with supervisors.
• Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process.
• Perform restoration and cleanup tasks, including water extraction, drying, and site clean-up.

• Valid driver's license
• Willingness to work occasional on-call shifts, including evenings, weekends, and holidays.
• Previous experience in restoration, construction, or a related field is preferred.
• IICRC certification is a plus.

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to repetitively push/pull/lift/carry objects.
• Ability to work with/around cleaning agents.

We offer a competitive compensation package, including benefits, paid time off, and opportunities for professional development. If you are a motivated and detail-oriented individual with a passion for restoration and customer service, we encourage you to apply for this exciting opportunity.