IT Support Specialist

1 week ago


Sandpoint ID, United States Schweitzer Mountain Resort Full time
About Schweitzer Mountain Resort

We are a community of passionate ski industry professionals who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the business, and we've worked diligently to craft a culture of inclusivity, respect, and fun.

With our master plan guiding us towards a sustainable future, we're committed to growing thoughtfully, enhancing mountain accessibility, and village vibrancy.

Salary and Benefits

The estimated annual salary for this position is $38,400-$41,600, based on a 40-hour workweek and a year-round schedule.

As an employee of Schweitzer Mountain Resort, you'll enjoy a range of benefits, including:

  • A free Ikon Pass for all eligible employees
  • Additional free skiing + riding privileges across Alterra Mountain Company resorts for eligible employees and their dependents
  • Discounted skiing + riding for friends and family of eligible employees across Alterra Mountain Company resorts
  • Employee housing available in the Sandpoint area
  • Onsite employee childcare available (limited space)
  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees
  • Generous discounts on outdoor gear, apparel, food, lodging, etc.
  • Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
  • A 401k plan with generous employer match
  • Paid parental leave of up to 6 weeks for eligible employees
  • Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
  • Pro-deal pricing on equipment from top outdoor brands
  • Bereavement pay
  • Employee transportation available
  • Discounted tuition with partner online university for all Alterra Mountain Company employees
Job Description

This IT Support Specialist will assist in various IT areas with the IT Manager and IT Staff.

Responsibilities include:

  • Managing the Help Desk - troubleshooting user calls and emails
  • Troubleshooting multiple workstations, hardware, and Point of Sales systems
  • Troubleshooting Wireless Network, Hotspots, and Webcams
  • Providing on-call consulting advice and technical support to users/clients at Schweitzer regarding operational/applications issues
Requirements

To be successful in this role, you'll need:

  • Some experience with Windows Operating Systems, Outlook, Excel, Word, PowerPoint, and Teams
  • Installation of computer hardware, network devices, wireless devices, and standard network protocols
  • Troubleshooting user calls and emails
Education and Experience

High school diploma required; 2 years of varied IT experience preferred.



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