Customer Operations Supervisor
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Customer Operations Supervisor to join our team at Con Edison. As a key member of our operations team, you will be responsible for overseeing the daily activities of our customer operations team, ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Oversee the daily activities of the customer operations team, ensuring that all tasks are completed efficiently and effectively.
- Develop and implement processes and procedures to improve customer satisfaction and service delivery.
- Collaborate with other departments to ensure seamless communication and coordination.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Identify and address any operational issues or concerns, and implement solutions to resolve them.
Requirements:
- 5+ years of experience in customer operations or a related field.
- Proven track record of improving customer satisfaction and service delivery.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
Preferred Qualifications:
- Experience in a supervisory or leadership role.
- Knowledge of customer operations policies and procedures.
- Ability to learn and adapt to new software applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
EEO Statement:
Con Edison is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
-
Regional Operations Supervisor
4 weeks ago
Brooklyn, New York, United States Lumen Inc Full timeAbout Lumen IncLumen Inc is a leading provider of telecommunications services, connecting people, data, and applications with speed, security, and reliability. Our mission is to ignite business growth by fostering a culture of teamwork, trust, and transparency.The RoleWe are seeking a highly skilled Regional Operations Supervisor to lead our team of...
-
Supervisor of Operations
4 weeks ago
Brooklyn, New York, United States CITY OF NEW YORK INC Full timeJob Summary: We are seeking a highly skilled Supervisor of Operations to join our team at the City of New York Inc. As a key member of our organization, you will be responsible for supervising several units, composed of PAA I, Eligibility Specialists, and Clerical Associates involved in the processing of Medicaid eligibility applications.Key...
-
Recycling Operations Supervisor
4 weeks ago
Brooklyn, New York, United States Balcones Recycling Full timeJob SummaryThe Shift Supervisor is responsible for overseeing the daily operations of the recycling facility, ensuring that all tasks are completed efficiently and safely. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise and coordinate the...
-
Food Service Operations Supervisor
1 month ago
Brooklyn, New York, United States Compass Group, North America Full timeJob SummaryThe Suites Guest Relations Supervisor oversees the food service operation to ensure the production of high-quality products and exceptional service.Key Responsibilities:Perform inventory management to maintain high valuation and minimize waste.Ensure staff is on task, quality assurance standards are met, and the operation is clean and...
-
Front-End Supervisor
4 weeks ago
Brooklyn, New York, United States Restaurant Depot Full timeAt Restaurant Depot, we're seeking a skilled Front-End Supervisor to lead our team. Key responsibilities include:Supervising and training cashiers, front-end loaders, checkers, and U-boat retrieval staffEnsuring exceptional customer service and a positive shopping experienceMaintaining compliance with sales and security policiesInvestigating and resolving...
-
Substation Operations Supervisor
1 month ago
Brooklyn, New York, United States Consolidated Edison Company of New York, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Substation Operations Supervisor to join our team at Consolidated Edison Company of New York, Inc. The successful candidate will be responsible for supervising and training technicians in the maintenance testing of substation relay protection systems, transmission and distribution equipment, and...
-
Shift Supervisor
1 month ago
Brooklyn, New York, United States Westhab Inc. Full timeJob SummaryWesthab is seeking a highly skilled Shift Supervisor to join our Housing and Services team. The successful candidate will be responsible for overseeing the day-to-day operations of our security department, ensuring the safety and security of clients and staff.Key Responsibilities:Train new security employees in all aspects of facility...
-
Front Desk Supervisor
4 weeks ago
Brooklyn, New York, United States Volunteers of America-Greater New York Full timeJob Summary:We are seeking a skilled Front Desk Supervisor to coordinate the operation of our program during assigned shifts. The ideal candidate will possess excellent interpersonal skills, basic computer knowledge, and certifications in security and Fire Safety (F-80).Key Responsibilities:Direct front desk staff activities to ensure adherence to policy and...
-
Retail Supervisor Training Position
2 days ago
Brooklyn, New York, United States CVS Health Full timeDiscover a new level of career growth and development with CVS Health, where you'll have the opportunity to hone your leadership skills and contribute to the success of our stores.About the RoleThe Shift Supervisor Trainee is an entry-level position that prepares individuals for higher-level supervisory roles within the company. This training program equips...
-
Operations Service Manager
4 weeks ago
Brooklyn, New York, United States Burlington Full timeJob Summary:We are seeking a highly skilled Operations Service Manager to join our team at Burlington. As a key member of our store leadership team, you will be responsible for managing the overall operations of the store, including customer service, cash handling, and inventory management.Key Responsibilities:Manage the Customer Service and Cashier teams to...
-
Guest Relations Supervisor
1 month ago
Brooklyn, New York, United States Levy Full timeJob OverviewLevy is a leading provider of food, beverage, and retail services to entertainment, sports, and restaurant venues across the country. We're seeking a skilled Guest Relations Supervisor to join our team.Key ResponsibilitiesMonitor food service operations to ensure high-quality products and exceptional customer service.Manage inventory to minimize...
-
Operations Service Manager
1 month ago
Brooklyn, New York, United States Burlington Full timeJob SummaryAs a Store Operations Manager at Burlington, you will be responsible for leading the store team and managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships,...
-
Operations Service Manager
4 weeks ago
Brooklyn, New York, United States Burlington Stores Full timeJob Summary:We are seeking a highly skilled Operations Service Manager to join our team at Burlington Stores, Inc. As a key member of our store operations team, you will be responsible for managing the overall execution of operations and receiving SOPS, including the continuous flow process.Key Responsibilities:Manage the Customer Service and Cashier teams,...
-
Department Supervisor
1 month ago
Brooklyn, New York, United States H&M Group Full timeJob OverviewThe Department Supervisor is a key role within H&M Group, responsible for driving sales and profit growth in the store. This position requires a strong focus on customer experience, with a keen eye for detail and a passion for delivering exceptional service.As a Department Supervisor, you will work closely with the store management team to...
-
Materials and Stores Supervisor
4 weeks ago
Brooklyn, New York, United States California Substance Abuse Treatment Facility Full timeJob Title: Materials and Stores SupervisorThis position is responsible for overseeing the receipt, storage, and issuance of materials and supplies within the California Substance Abuse Treatment Facility. The successful candidate will have a strong background in inventory management, logistics, and supply chain operations.Key Responsibilities:Manage the...
-
Shift Supervisor Trainee Position
1 month ago
Brooklyn, New York, United States CVS Health Full timeJob SummaryThe Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will work closely with store management and crews to develop essential operations and management skills. This role is ideal for individuals who are passionate about delivering exceptional...
-
Customer Experience Manager
1 month ago
Brooklyn, New York, United States Yoto Full timeCustomer Happiness Supervisor Job DescriptionWe're seeking a highly skilled Customer Happiness Supervisor to join our growing team at Yoto. As a key member of our Customer Happiness team, you will play a crucial role in delivering exceptional customer support across all platforms.About the Role:Supervise and develop a team of Customer Happiness Specialists,...
-
Operations Manager
4 weeks ago
Brooklyn, New York, United States Urban Recovery Full timeAt Urban Recovery, we are seeking a skilled Operations Supervisor to join our team. The Operations Supervisor is responsible for overseeing the safety and housing needs of our facility and clients.This position supervises a diverse team of support staff and oversees clients' daily schedules within our facility's policies and procedures and in accordance with...
-
Nurse Supervisor
1 month ago
Brooklyn, New York, United States HC&N Healthcare Solutions Full timeHC&N Healthcare Solutions - Registered Nurse (RN) Evening SupervisorAs a key member of our healthcare team, the RN Supervisor plays a vital role in ensuring the highest quality of care for our residents. This leadership position requires a skilled nurse with strong management abilities to oversee the daily operations of our nursing...
-
Radiology Department Supervisor
4 weeks ago
Brooklyn, New York, United States Mount Sinai Health System Full timeRadiology Supervisor Job SummaryThe Radiology Supervisor is a key member of our team, responsible for overseeing the daily operations of our radiology department. This includes assigning and scheduling staff, evaluating their performance, and developing and implementing department policies and procedures.Key Responsibilities:Oversee the daily operations of...