Assistant Front Office Manager

1 week ago


Austin, Texas, United States Hyatt Centric Austin-DowntownCongress Street Full time

Job Summary

We are seeking a dynamic and motivated Assistant Front Office Manager to join our team at Hyatt Centric Austin-Downtown/Congress Street. In this key leadership role, you will assist in overseeing the day-to-day operations of the Front Office, ensuring the highest level of guest satisfaction while maintaining the operational efficiency of the department.

Key Responsibilities

  • Assist in leading and mentoring the front desk team, providing hands-on support, training, and development.
  • Work closely with the Front Office Manager to ensure seamless day-to-day operations.
  • Monitor and maintain high standards of guest service, ensuring a positive experience for all guests.
  • Collaborate with other departments to ensure effective communication and seamless service delivery.
  • Contribute to the development and implementation of strategies to drive revenue growth and improve operational efficiency.

Benefits

  • Free parking or commuter stipend.
  • Free Hyatt hotel stays.
  • Deep discounts on stays for you and your family.
  • Medical, dental, and vision benefits after 30 days (full-time).
  • Generous paid time off plan.
  • $1,000 educational reimbursement per year.
  • Adoption assistance.
  • Fitness center access.
  • Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T, and many more

About Hyatt Centric Austin-Downtown/Congress Street

Hyatt Centric is a local home base, preparing our guests to explore the best our cities have to offer. We're a unique launch pad with everything our guests need and nothing they don't. Our target guests are savvy explorers who want to be tapped into what's hot, fresh, and exciting wherever they are. They are smart with their money and look for good value where they can, preferring experiences that aren't padded with a bunch of extras they don't need.

Our Hotel

Hyatt Centric Congress Avenue Austin features 246 guestrooms, 3,000 sq ft of dedicated meeting space, along with two exciting F&B concepts, including an 8th-floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Stadium, and growing Austin skyline. The 31st floor is the home of the Artist's Residence, a 1,400 sq ft suite and event space with an outdoor terrace.



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