HR Support Specialist

4 days ago


Burbank, California, United States Modern HR Full time

At Modern HR, we're seeking an experienced HR Support Specialist to join our team. As a key member of our support team, you will provide exceptional customer service and technical expertise to clients and internal stakeholders.

About the Role:

  • We are looking for someone with experience in Time and Attendance systems, particularly with supporting clients across various locations.
  • You will be responsible for providing day-to-day support to users, resolving system-related issues, and ensuring seamless system administration.
  • This role requires strong analytical skills, attention to detail, and excellent communication skills to effectively communicate with clients and stakeholders.
  • You will also be responsible for creating clear documentation, developing reports, and providing training to new users on system usage and best practices.

Requirements:

  • Prior experience with Time and Attendance systems, including configuration, analysis, and troubleshooting.
  • Excellent customer service skills, with the ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong analytical skills, with the ability to identify and resolve complex system-related issues.
  • Excellent written and verbal communication skills, with the ability to create clear and concise documentation.
  • Experience with Microsoft Office products, including Word, Excel, and Access.
  • Experience with Windows 10 and SaaS product administration.

What We Offer:

  • A competitive salary range of $22-$25 per hour, based on experience and qualifications.
  • The opportunity to work with a dynamic and supportive team, committed to delivering exceptional customer service.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Contact Information:



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