Public Safety Dispatcher

7 days ago


Walhalla, South Carolina, United States County of Oconee Full time

We are seeking a highly skilled and experienced Public Safety Dispatcher to join our team at the County of Oconee.

Job Summary

This is a part-time position that requires receiving incoming emergency and non-emergency calls, dispatching calls for law enforcement, fire, EMS, and other personnel and services in an accurate, timely, and professional manner. The successful candidate will maintain accurate and complete dispatch records and perform related work as required.

About the Role

The Public Safety Dispatcher will work according to set procedures under occasional supervision. This role involves performing computer-aided dispatching work, monitoring and responding to radio communications, tracking the location of field units, providing information and directions, and dispatching backup assistance when needed.

Key Responsibilities
  1. Perform computer-aided dispatching work, including entering data into CAD systems and maintaining accurate and complete records.
  2. Monitor and respond to radio communications, including dispatching units and providing critical information to responders.
  3. Track the location of field units and provide information and directions as needed.
  4. Dispatch backup assistance when necessary, ensuring that the public receives prompt and effective service.
  5. Provide support for field officers, including requesting judicial, FBI, and local criminal histories, sex offender registries, and other felon or criminal records.
  6. Initiate calls to persons at the request of officers, including wrecker services and other emergency responders.
  7. Transmit and receive information regarding criminal activity on NCIC computer systems.
  8. Provide routine assistance and information to callers, including providing directions and answering questions.
  9. Maintain related records, forms, logs, and other documents as required.
  10. Monitor weather radio and alert appropriate personnel to inclement conditions.
  11. Respond to public inquiries and requests in a professional and courteous manner.
  12. Prepare and submit various reports as required, including incident reports and dispatch logs.
Requirements

To be successful in this role, you will require:

  • A high school diploma or equivalent.
  • One year of experience in a related field, such as law enforcement or emergency services.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to type 35 words per minute.
  • Strong problem-solving skills, with the ability to analyze complex situations and make sound judgments.
  • Certifications, licenses, or professional designations may be required, depending on the specific needs of the department.
Salary and Benefits

The estimated salary range for this position is $45,000 - $60,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and paid time off.

Why Work for the County of Oconee?

The County of Oconee is committed to providing excellent customer service and promoting a culture of teamwork and collaboration. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and dedicated individual who is passionate about public service, we encourage you to apply for this exciting opportunity.



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