Current jobs related to Technical Support Specialist - Washington, Washington, D.C. - AHU Technologies Inc

  • Technical Support Specialist

    1 month ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AHU Technologies Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance to computer system users on a variety of issues.Key ResponsibilitiesProvide technical assistance to computer system users on a variety of...

  • Technical Support Specialist

    1 week ago

    Washington, Washington, D.C., United States DP Solutions Full time

    Job Title: Technical Support SpecialistOverview of the Position We are seeking a highly skilled Technical Support Specialist to join our team at DP Solutions. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients. This role involves resolving technical issues related to hardware, software,...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Summary:At AHU Technologies Inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to computer system users on a variety of issues.Key Responsibilities:Provide technical assistance to computer system users on a variety of...

  • Technical Support Specialist

    1 month ago

    Washington, Washington, D.C., United States SAIC Full time

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at SAIC. The successful candidate will provide Tier II help desk support to users, resolving technical issues that exceed Tier 1 level support.The ideal candidate will have a strong background in Information Technology service delivery, with a...

  • Technical Support Specialist

    1 month ago

    Washington, Washington, D.C., United States Systemtec Full time

    Job Title: Technology Support Specialist IIJob Summary:Systemtec is seeking a skilled Technology Support Specialist II to join our team. The ideal candidate will have a strong background in computer systems and be able to resolve routine to moderately complex technical issues for our customers.Key Responsibilities:• Actively resolve technical issues for...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Veterans United Home Loans Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Veterans United Home Loans. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our borrowers.Key ResponsibilitiesProvide technical support to borrowers via phone, email, and social...

  • Technical Support Specialist II

    1 month ago

    Washington, Washington, D.C., United States The MIL Corporation Full time

    Job Title: Technical Support Specialist IIThe MIL Corporation is seeking a highly skilled Technical Support Specialist II to join our team in Washington, DC. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our Federal Government client.Key Responsibilities:Provide Tier II technical support for all...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job DescriptionAt AHU Technologies Inc, we are seeking a highly skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktop, laptop, and mobile devices,...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States VTG Full time

    At VTG, we are seeking a skilled Technical Support Specialist to join our team in Washington, DC. This role will provide daily program, analytical, and management support to senior level personnel.The ideal candidate will have at least 1-3 years of experience and a Bachelor's Degree in Business or a related area. A minimum of four (4) years of additional...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Mediacom Communications Full time

    Position Overview:As a Technical Support Specialist at Mediacom Communications, you will be responsible for providing exceptional customer service to our internet and phone customers. This includes troubleshooting technical issues related to hardware and software configurations, as well as providing training to new team members.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States TEKsystems Full time

    Job Title: Technical Support SpecialistTEKsystems is seeking a Technical Support Specialist to provide high-quality customer support for the Enterprise Standard Architecture V (ESA V) program in Washington, DC.ESA V is an IT Services program supporting several customers within the Department of Justice, providing a range of IT services, including help desk,...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Leidos Full time

    We are seeking a skilled Technical Support Specialist to provide IT support for the Army MI Enterprise. This role involves resolving hardware, software, and application issues, managing incident tickets, and maintaining system performance.Key Responsibilities:Provide Tier I/II contact and incident resolution for customers.Install system-wide software and...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States InterSources Full time

    Job Description:As a Technical Support Specialist at InterSources Inc., you will be responsible for providing top-notch technical support to our clients. Your primary goal will be to ensure that our clients' systems are running smoothly and efficiently.Responsibilities:* Respond to and diagnose problems through discussion with users.* Ensure a timely process...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Parker Hannifin Corporation Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Parker Hannifin Corporation. As a key member of our technical support team, you will be responsible for providing premier customer support through managing technical requests from internal and external customers.Key ResponsibilitiesProvide technical support for...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job Description:As a Helpdesk Specialist at AHU Technologies Inc, you will be responsible for providing timely and effective technical support to end-users. Your primary goal will be to diagnose and resolve problems through discussion with users, ensuring a smooth and efficient process.Key Responsibilities:Respond to and diagnose problems through discussion...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States AHU Technologies Inc Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at AHU Technologies Inc. The ideal candidate will have 6-10 years of experience in installing and configuring system hardware/software in an enterprise environment.Key ResponsibilitiesRespond to and diagnose problems through discussion with users.Ensure a timely process through...

  • Senior CCaaS Technical Specialist

    4 weeks ago

    Washington, Washington, D.C., United States TASC Technical Services LLC Full time

    Job Summary:The ideal candidate for this position will have extensive experience in CCaaS Genesys Cloud CX and ServiceNow ticket and incident management. As a Senior CCaaS Technical Specialist, you will be responsible for resolving complex issues and providing high-level customer service through triaging incidents and escalating when necessary.Key...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Inspir Carnegie Hill Full time

    IT Support Specialist Role:The IT Support Specialist will work closely with technology and business professionals to maintain and support our technology infrastructure, including end-user computers, peripheral equipment, and email accounts.They will be responsible for providing outstanding customer service to all staff, residents, family members, responsible...

  • Technical Support Specialist

    4 weeks ago

    Washington, Washington, D.C., United States Aditi Consulting Full time

    Job Summary:The Service Desk Specialist role at Aditi Consulting involves providing technical assistance to computer system users. This position requires a strong understanding of computer software and hardware operation, as well as excellent communication and problem-solving skills.Key Responsibilities: Answer user inquiries regarding computer software or...

  • Technical Support Specialist for Columbia, SC

    2 days ago

    Washington, Washington, D.C., United States Focused HR Solutions Full time

    Job DescriptionThis role is an excellent opportunity for a skilled Technical Support Specialist to join our client in Columbia, SC.Job OverviewWe are seeking a highly motivated and experienced Technical Support Specialist to provide technical assistance and support to our clients. The successful candidate will have excellent communication and problem-solving...

Technical Support Specialist

1 month ago

Washington, Washington, D.C., United States AHU Technologies Inc Full time
Job Description

At AHU Technologies Inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth operation of our network infrastructure.

Key Responsibilities:

  • Provide timely and effective resolution of end-user issues via telephone, web portal, and email.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Network firewall and switch administration and maintenance.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Ensuring company safety and security standards are met.
  • Some network and server solution design and architecture.

Requirements:

  • Exceptional written and oral communication skills.
  • Experience with desktop and server operating systems including Windows 10, Windows 11, Office 365, macOS, iPhone.
  • Strong understanding of technology and business productivity systems.
  • Active Directory knowledge and experience.
  • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
  • Good problem-solving skills.
  • Excellent customer service skills.
  • Ability to work under moderate supervision.
  • Microsoft Desktop operating systems certification preferred.
  • Valid Driver License and ability to drive to customer locations when required.

Skills:

  • High-level Tech Support experience.
  • Active Directory knowledge and experience.
  • Kaseya experience.
  • Network firewall and switch administration and maintenance.
  • Valid Driver's License and ability to drive to customer locations when required.
  • CompTIA Net+ and/or CompTIA Security+ certifications.
  • Microsoft Desktop operating systems certification.

What We Offer:

Flexible work from home options available.