Restaurant Operations Leader

3 weeks ago


Burlington, New Jersey, United States Baskin Robbins Full time
Job Summary:

As a Restaurant Operations Leader at Baskin Robbins, you will be responsible for providing leadership, coaching, and direction to approximately 5-8 restaurants. Your primary goal will be to ensure excellent restaurant operations, maximize sales and profits, and deliver great guest service while meeting and executing all applicable Brand standards.

Key Responsibilities:

• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales, and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provide great guest service and resolve issues
• Lead team meetings and deliver training to restaurant managers on various topics
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for your portfolio and develop action plans with franchise owners

Requirements:

• 3 years of previous multi-unit or similar experience in retail, restaurant, or hospitality
• Basic computer skills and fluent in spoken and written English
• Strong analytical skills and business acumen, with the ability to train and develop a team
• Time management, problem-solving, and motivating others are essential skills for this role

Working Conditions:

This role requires standing on feet, repetitive motion, lifting packages, and working in a small space. Travel between restaurants is also necessary. If you are a motivated and results-driven individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.

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