RV Service Representative

1 week ago


Cincinnati, Ohio, United States Blue Compass RV Full time
Customer Service Role at Blue Compass RV

We are seeking a skilled Customer Service Representative to join our team in Cincinnati, OH. This is an excellent opportunity for individuals with a passion for delivering exceptional customer experiences.

Company Overview

Blue Compass RV is the fastest-growing RV company in the industry, operating over 100 dealerships across the country. We prioritize providing great care to our customers and employees alike, creating a supportive work environment that fosters growth and development.

Compensation Package

The annual salary for this role ranges from $30,000 to $45,000, depending on experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including medical, dental, vision, disability insurance, FSAs, life insurance, paid time off, holidays, 401K, gas discounts, pet insurance, employee assistance program, training and development programs, legal coverage, identity theft protection, and referral programs.

Job Responsibilities

This role involves assisting customers in selecting required parts efficiently, answering phone calls and emails, taking orders, monitoring inventory, restocking shelves, and supporting mechanics with parts needed for service repairs. The successful candidate will maintain the parts department in a clean and organized manner, adhering to departmental procedures and policies.

Requirements

To be considered for this position, candidates should have previous customer service experience, preferably in the RV product or camping lifestyle industry. They must possess excellent organizational and follow-up skills, ability to work daily on a computer, and perform internet searches as needed. A valid driver's license is mandatory for this role.



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